What Customer Service Operations contributes to Cardinal Health

Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.

Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.

Work Schedule

8:00 AM ET to 4:30 PM ET

Onsite in Doral, FL

Job Summary

The Data Entry Associate II is responsible for performing administrative tasks to support the Document Management team. This role focuses on handling incoming mail, scanning, faxing, and indexing documents into internal systems to ensure accurate and timely processing. The position is highly task-oriented and requires attention to detail, organizational skills, and the ability to work independently in a fast-paced office environment.

Responsibilities

• Receive, review, sort, and process incoming mail and documents for appropriate departmental routing.

• Scan, fax, and index documents into internal systems, ensuring accuracy and compliance with company procedures.

• Validate and verify data before approving documents for patient files or internal workflows.

• Maintain logs of all incoming mail and ensure timely distribution to appropriate teams.

• Collaborate with internal departments to ensure proper handling of interdepartmental information.

• Adapt quickly to frequent process changes and improvements while maintaining accuracy and efficiency.

• Comply with HIPAA and company policies to safeguard confidential information.

• Maintain accurate and detailed notes in the company system for all processed documents.

• Support document management and revenue cycle processes by ensuring timely and accurate data entry.

• Perform additional responsibilities or special projects as assigned.

Qualifications

• High School Diploma, GED, or equivalent work experience, preferred

• 1-3 years of administrative or office experience, preferred.

• Strong attention to detail and organizational skills.

• Ability to work independently and manage multiple tasks in a fast-paced environment.

• Basic proficiency with computers and data entry systems

• Experience with scanning and faxing equipment, preferred.

• Ability to adapt to changing processes and maintain accuracy under deadlines.

What is expected of you and others at this level

• Applies acquired job skills and company policies and procedures to complete standard tasks

• Works on routine assignments that require basic problem resolution

• Refers to policies and past practices for guidance

• Receives general direction on standard work; receives detailed instruction on new assignments

• Consults with supervisor or senior peers on complex and unusual problems

Anticipated hourly range:$15.70 per hour - $22.50 per hour

Bonus eligible:No

Benefits:Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage

• Paid time off plan

• Health savings account (HSA)

• 401k savings plan

• Access to wages before pay day with myFlexPay

• Flexible spending accounts (FSAs)

• Short- and long-term disability coverage

• Work-Life resources

• Paid parental leave

• Healthy lifestyle programs

Application window anticipated to close:02/27/2026 *if interested in opportunity, please submit application as soon as possible.

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidates geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

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Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.