Job Summary

Office of Academic Success and the Writing Center seek a data analyst and technical communication consultant.

Data Analysis:

• Extract and organize consultation and usage data from WCONLINE
• Clean and structure the data for analysis (tracking trends over time, service usage patterns, appointment volume, repeat visits, etc.)
• Build and maintain Tableau dashboards for supervisors to monitor KPIs and operational performance (consultant utilization, peak hours, appointment outcomes, demand by course/department, etc.)
• Produce summaries that support staffing decisions and program improvements

Data science/CIS(CECS) oriented academic support 

• Data science related communication support
• Assist students with Python or R programming for data analysis
• Guide students in building small machine learning or AI models
• Support students in developing and documenting data-driven applications and communicating  technical results clearly in reports or presentations

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.